Life-or-death decisions happen in minutes. That’s the reality of UnitedHealth Group (UHG). With a single decision, one employee can determine whether a patient receives critical treatment or gets denied access to life-saving care. But how did we get here? How did one...
In a recent conversation with one of our clients, Katie Lozano, she shared a story that resonates deeply with the experiences of many pharmacists navigating their careers today. Katie had been with her company for seven years when it was acquired by a larger...
