Life-or-death decisions happen in minutes. That’s the reality of UnitedHealth Group (UHG). With a single decision, one employee can determine whether a patient receives critical treatment or gets denied access to life-saving care. But how did we get here? How did one...
I took a deep dive into Costco Pharmacy, and what I discovered both surprised and frustrated me. Behind the familiar image of bulk paper towels and $1.50 hot dogs lies a story of rapid growth, innovation, and a fair share of challenges that even...
Forget everything you think you know about grocery store pharmacies. Publix is setting a new standard, and it’s not just about filling prescriptions in a corner of the grocery store anymore. Publix Pharmacy is evolving into something much more—offering...
Pharmacists are at a breaking point. Once passionate about their careers, many are now feeling burnt out, overworked, and honestly, disillusioned. It’s hard to ignore the signs—empty shelves, frustrated staff, angry customers, and more pharmacists walking out the door...
CVS, the pharmacy giant, has become a source of significant concern for many pharmacists and pharmacy professionals. It’s a story of a company that, despite bringing in staggering revenue, is struggling under the weight of internal challenges that are creating a...
It’s January 2025, and the United States has decided to withdraw from the World Health Organization. The announcement was framed around the idea that the U.S. is paying far too much compared to countries like China, which has a population of 1.4 billion but only pays...
