Developing A Concierge Team — Escorting Visitors To The Right Place

Developing A Concierge Team — Escorting Visitors To The Right Place

by Daniel Shifrin | Nov 30, 2022 | Network, Professional Skills, Workplace Matters

I needed nails.  Actually, I needed 3-inch nails with a flat head.  So I went to a big hardware store one night. When I walked in, there was an old-fashioned popcorn cart filled with popcorn.  Three store workers stood by the cart selling the popcorn. One of the...
Sentinel Events Should Result In A Blameless Society — Not Make The Employee The Scapegoat

Sentinel Events Should Result In A Blameless Society — Not Make The Employee The Scapegoat

by Daniel Shifrin | Oct 27, 2022 | Career, Professional Skills, Workplace Matters

Previously I wrote about medication errors in my hospital.  I wrote about “just cultures”. This is an atmosphere in a hospital that blames the system rather than the person.  Should a medication error occur, and the employee act properly, nothing would happen to the...

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