How My Own Health Scare Made Me  Appreciate Those Who Jump Into Crisis Mode

How My Own Health Scare Made Me Appreciate Those Who Jump Into Crisis Mode

by Daniel Shifrin | Feb 27, 2023 | Blog, Professional Skills, Workplace Matters

I had a stroke. I remember it like it was yesterday. I’m retired. I was volunteering at one of my former hospitals. I worked at the information desk. Visitors arrived at the hospital, got a pass, and went up to see the patient. I did the COVID screening. COVID...
Examining Different Decision-Making Methods To Determine The Best Practice Available

Examining Different Decision-Making Methods To Determine The Best Practice Available

by Daniel Shifrin | Feb 1, 2023 | Blog, Professional Skills, Workplace Matters

I was talking to my friend the other night.  He recently became the Director of a long-term care facility.  He was discussing his decision-making capabilities.  My friend told me that he wanted to be “fair and consistent”. When my friend had to make a decision or put...
Four Times When My Pharmacy Had To Say “No” — And We Weren’t Just Being Difficult

Four Times When My Pharmacy Had To Say “No” — And We Weren’t Just Being Difficult

by Daniel Shifrin | Jan 4, 2023 | Career, Professional Skills, Workplace Matters

“Oh, you’re just being difficult!” As a pharmacy manager, I got that a lot.  I always felt my pharmacy department was treated like second-class citizens. We were the ones that always had to compromise.  We had to change the way we did things to make others...
Developing A Concierge Team — Escorting Visitors To The Right Place

Developing A Concierge Team — Escorting Visitors To The Right Place

by Daniel Shifrin | Nov 30, 2022 | Network, Professional Skills, Workplace Matters

I needed nails.  Actually, I needed 3-inch nails with a flat head.  So I went to a big hardware store one night. When I walked in, there was an old-fashioned popcorn cart filled with popcorn.  Three store workers stood by the cart selling the popcorn. One of the...
Learn How To Easily Network – A Question & Answer Session with Alex Barker

Learn How To Easily Network – A Question & Answer Session with Alex Barker

by Alex Barker | Nov 17, 2022 | Blog, Network, Professional Skills

In this special Question & Answer session, I take us on a journey where I break down the why, how, who, and what of networking. Many people miss out on opportunities because they do not know how to network.  If you want to learn more about how the Happy PharmD...
Sentinel Events Should Result In A Blameless Society — Not Make The Employee The Scapegoat

Sentinel Events Should Result In A Blameless Society — Not Make The Employee The Scapegoat

by Daniel Shifrin | Oct 27, 2022 | Career, Professional Skills, Workplace Matters

Previously I wrote about medication errors in my hospital.  I wrote about “just cultures”. This is an atmosphere in a hospital that blames the system rather than the person.  Should a medication error occur, and the employee act properly, nothing would happen to the...
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